Support

Our accessibility goals

Inclusive design matters to how teams discover funding, collaborate on applications, and meet reporting obligations. We are building Grantio so that both our public website and the signed-in product can be used by more people—including those who rely on keyboards, screen readers, magnification, voice control, and other assistive tools.

Accessibility is an ongoing effort. Our roadmap has two main tracks: the product (the Grantio application your organization uses) and the website (marketing pages, help content, and forms that do not require an account).

Product

We are working toward conformance with internationally recognized guidance, including the W3C Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, for core workflows in the Grantio application.

Priority themes include:

• Keyboard use — logical tab order, visible focus, and operable controls without a pointer.
• Screen readers and semantics — meaningful names, roles, and states for interactive components and key page regions.
• Visual design — readable type, sufficient contrast for text and essential UI, and layouts that remain usable when text is resized or zoomed.
• Forms and errors — labels, instructions, and clear error identification and recovery where users enter data.

The product continues to evolve. Some areas may not yet meet every success criterion. We treat accessibility as part of design and engineering, not a one-time audit, and we welcome reports of specific barriers so we can prioritize fixes.

Website

Our public marketing site is available without signing in. We aim for that experience to align with WCAG 2.x Level AA for common patterns: navigation, headings, links, images, forms, and dynamic content where it appears.

Practices we apply or are strengthening include:

• Screen reader compatibility — structure and labels that allow content to be consumed linearly and by component.
• Keyboard navigation — interactive elements reachable and usable with standard keyboard commands.
• Skip links — where appropriate, a way to bypass repeated chrome and move to primary content (we continue to align global layouts with this pattern).
• Images — alternative text for informative images; decorative images marked so assistive technologies can skip them.
• Headings and landmarks — predictable outline of page content for navigation and orientation.
• Links — link text that describes purpose or destination where it helps users choose confidently.
• ARIA where needed — attributes that support custom widgets when native HTML is not sufficient, used carefully and tested.

For broader trust topics, see our Privacy policy.

Contact us

If you encounter a barrier on our website or in the product, or have suggestions for our accessibility roadmap, please let us know. We read feedback and use it to improve prioritization and fixes.

Reach us through our Contact page, or email support@grantio.com.